Unexpected Encouragement

So…
We had a few visitors this past week come in from out of town. One came from not so distant North Carolina for the day. But one of our friends, Mr. Jamie Lasher, flew in from Iowa to be with us.
These two friends are also business owners in their respective states. They both came for several reasons. One, of course is simply to visit us but the other was to observe our company in operation and to offer feed back, good and bad. We are always looking to improve in every aspect of our operation.

But don’t worry. Im not going to bore you with all of that stuff. (sigh of relief)
What I did find exciting during the time they were here was in a brief unexpected event that happened. My father in law took Jamie with him (in his company logo’d truck) to a particular Automobile Dealership we partner with to pick up a vehicle that needed paint work. They pulled up to the stop light right before the Dealership and a woman pulled up beside them urging our guest Jamie to roll down his window. Jamie was a bit startled about the whole deal but rolled his window down. When he did, this woman began to yell out to him, “Your company does awesome work! Your company is awesome!” and so on and so forth. Jamie politely said , “Thank you” and rolled up his window as the light changed and they parted ways.

When our guest made it back to our Service Center he began sharing this story with the rest of our team. This is what makes all of the hard work, the extra mile taken, worth it all. These kind of stories are what fuel our little family company to live by a motto in which I tweaked a bit and it is this,
 “Our company was not built by extraordinary people but by ordinary people that do extraordinary things”. (The author of the original statement is unknown)  We strive to not only do extraordinary work for our customers but to also treat our customers extraordinarily well.

(Pictures of my Father in law, Ron Roos and Jamie Lasher at #RiozBrazilianSteakhouse provided
 below)












When did you have a time like that of our guest? A time of an unexpected encouragement from someone?
Share it here. We would love to hear about it.

The Story

Every successful business or corporation has a story. Or history if you will.
This company, Automotive Cosmetics Group, in which I am thankful to be part of is no different.
I personally find the story behind this small family owned and operated company in particular, interesting... and quite frankly amazing.

We have a woman by the name of Rochelle. (Who happens to be my mother in law by the way)
Born and raised in Illinois. Finds her way to Lincoln, Nebraska and becomes the mother of three children. Two daughters and one son.
And at one point in time simply a stay at home mom. As if taking care of a home and raising children isn't a full time job already, she decided to go back to school by taking night classes and earned a degree in business administration.

For the next couple of years after that she focused on her children and offered herself in several volunteer roles. She helped in the local school library. She volunteered at the Veterans Hospital in assisting the maimed and hopeless. She also volunteered in a surgeons document storage.
Until she just had to stop because the cases took an immense toll on her emotionally.

After applying for a job with a credit bureau she was hired as a clerk. Definitely not the job she was seeking but it was a starting point towards a career in consulting. More specifically she travelled the United States, working with creditors and large corporations, which included the Republican and Democratic Conventions. She consulted with these and many other clients on each of their marketing strategies, helping them reach each of their individual targeted audiences while staying within their marketing budgets.

She started out as a clerk. Within one year she applied for and received a secretarial position. After five years in that role she then applied for and received a position as a data information specialist.
From there she was promoted to consultant and she worked in that capacity until the department was shut down.

Wow! What a journey and climb to success! Only to have your legs kicked out from under you as often happens to great people in the corporate world.

Only a short time passed though before she met a man named Ron Roos.
Follow me as I briefly back track to give you some insight into this man....

(Continued in next blog. Coming soon. Thanks for following)